Abstract. Knowledge has become the most strategic resource in the new business environment. A case-based reasoning system, which incorporates a novel clustering and retrieval metho...
Emilio Corchado, Juan M. Corchado, Lourdes S&aacut...
As huge quantities of documents have become available, services using natural language processing technologies trained by huge corpora have emerged, such as information retrieval ...
—Current architectures for systems integration provide means for forming agile business processes by manually or dynamically configuring the components. However, a major challeng...
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
: Owing to the recent technical advances in the computing and mobile communications domain, the world of online virtual communities is experiencing a phenomenal growth and ever-inc...
Pravin Pawar, Julien Subercaze, Pierre Maret, Bert...