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IADIS
2004
15 years 6 months ago
Mastering the mystery through 'SAIQ' metrics of user experience in telecollaboration business systems
In the preparation of technology transition, the contextual and alternative definitions of the usability heuristics of multifaceted role of the best practice methodology of Teleco...
Venkatesh Mahadevan, Zenon Chaczko, Robin Braun
ESWA
2008
219views more  ESWA 2008»
15 years 5 months ago
Business intelligence approach to supporting strategy-making of ISP service management
The recent deregulation of telecommunication industry by the Taiwanese government has brought about the acute competition for Internet Service Providers (ISP). Taiwan's ISP i...
Sheng-Tun Li, Li-Yen Shue, Shu-Fen Lee
ICSOC
2010
Springer
15 years 3 months ago
Incorporating Expectations as a Basis for Business Service Selection
Abstract. The collaborative creation of value is the central tenet of services science. In particular, then, the quality of a service encounter would depend on the mutual expectati...
Adel M. ElMessiry, Xibin Gao, Munindar P. Singh
SEW
2006
IEEE
15 years 11 months ago
Goal-Driven Software Development
Established software development processes focus on delivering software within time and budget according to a set of requirements. However, practical experiences show that neither...
Ingo Schnabel, Markus Pizka
GI
2004
Springer
15 years 10 months ago
Automating the Development of Web Service Compositions Using Templates
: The development of Web Service compositions has not yet been automated. Web Service-based process definitions can be created automatically using Web Service compositions template...
Dimka Karastoyanova, Alejandro P. Buchmann