Nowadays, all kinds of information systems store detailed information in logs. Examples of such systems include classical workflow management systems (Staffware), ERP systems (SAP)...
Wil M. P. van der Aalst, Boudewijn F. van Dongen, ...
Six Sigma has been adopted by many software development organizations to identify problems in software projects and processes, find optimal solutions for the identified problems, ...
Zhedan Pan, Hyuncheol Park, Jongmoon Baik, Ho-Jin ...
Under the umbrella of buzzwords such as “Business Activity Monitoring” (BAM) and “Business Process Intelligence” (BPI) both academic (e.g., EMiT, Little Thumb, InWoLvE, Pro...
Boudewijn F. van Dongen, Ana Karla A. de Medeiros,...
One of the aims of process mining is to retrieve a process model from a given event log. However, current techniques have problems when mining processes that contain non-trivial co...
Ana Karla A. de Medeiros, A. J. M. M. Weijters, Wi...
Increasing health care costs put a great strain on national economies. In recent years there have been several national and regional research and development projects in Finland a...