Process Mining is a technology for extracting non-trivial and useful information from execution logs. For example, there are many process mining techniques to automatically discove...
An error-comprising workflow dejinition might provoke serious problems to an enterprise especially when it is involved with mission critical business processes. Concurrency of wor...
Computational Trust and Reputation (CTR) systems are essential in electronic commerce to encourage interactions and suppress deceptive behaviours. This paper focus on comparing two...
Agnieszka Danek, Joana Urbano, Ana Paula Rocha, Eu...
A choreography describes a transaction in which several principals interact. Since choreographies frequently describe business processes affecting substantial assets, we need a se...
-- Published work in the IT services area is generally centered on the description of management best practices or specific technological issues. There is a lack of empirical studi...