Abstract. Virtual Organizations (VOs) are an emerging business model in today's Internet economy. Increased specialization and focusing on an organization's core competen...
Abstract--Change Management, a core process of the Information Technology Infrastructure Library (ITIL), is concerned with the management of changes to IT infrastructure and servic...
Abstract. Workflow management technology promises a flexible solution facilitating the easy creation of new business processes and modification of existing ones. Unfortunately, mos...
Advances in the areas of embedded systems, computing, and networking are leading to an infrastructure composed of millions of heterogeneous devices. These devices will not simply ...
Service Science is a new term for a new paradigm which aims at the solution of an obvious problem: How to make the increasing fusion of business and IT successful in a dynamically ...
Konrad Pfadenhauer, Burkhard Kittl, Schahram Dustd...