Every interactive system has a functional part and an interactive part. However the software engineering and the human-computer-interaction communities work separately in terms of ...
Eric Ceret, Sophie Dupuy-Chessa, Guillaume Godet-B...
1 In many of today’s industry, knowledge is considered a strategic tool; however, knowledge is involved in so many services with so many facets that it is very complex to effecti...
Fabrice Alizon, Steven B. Shooter, Timothy W. Simp...
Huge masses of digital data about products, customers and competitors have become available for companies in the services sector. In order to exploit its inherent (and often hidde...
Enterprise Resource Planning (ERP) and related systems such as Supply Chain Management (SCM) and Customer Relationship Management (CRM) are incorporating decision support tools an...
Ontology-Driven Software Development (ODSD) advocates using ontologies for capturing knowledge about a software system at development time. So far, ODSD approaches have mainly focu...