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» Business Process Knowledge Modelling: Method and Tool
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ESWA
2008
219views more  ESWA 2008»
14 years 9 months ago
Business intelligence approach to supporting strategy-making of ISP service management
The recent deregulation of telecommunication industry by the Taiwanese government has brought about the acute competition for Internet Service Providers (ISP). Taiwan's ISP i...
Sheng-Tun Li, Li-Yen Shue, Shu-Fen Lee
ICEIS
2007
IEEE
15 years 4 months ago
Challenges in Business Process Analysis
Business process analysis ranges from model verification at design-time to the monitoring of processes at run-time. Much progress has been achieved in process verification. Today...
Wil M. P. van der Aalst
ICSE
1999
IEEE-ACM
15 years 2 months ago
A Practical Method for Verifying Event-Driven Software
Formal verification methods are used only sparingly in software development. The most successful methods to date are based on the use of model checking tools. To use such he user ...
Gerard J. Holzmann, Margaret H. Smith
BPM
2009
Springer
126views Business» more  BPM 2009»
15 years 1 months ago
Micro Workflow Gestural Analysis: Representation in Social Business Processes
Abstract. Enterprises are finding limitations with current modelling and hierarchical methodologies which have human agents as a key component. By requiring a priori knowledge of b...
Ben Jennings, Anthony Finkelstein
BPM
2009
Springer
157views Business» more  BPM 2009»
14 years 10 months ago
ProM: The Process Mining Toolkit
Nowadays, all kinds of information systems store detailed information in logs. Examples of such systems include classical workflow management systems (Staffware), ERP systems (SAP)...
Wil M. P. van der Aalst, Boudewijn F. van Dongen, ...