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» Business Process Knowledge Modelling: Method and Tool
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BPM
2006
Springer
128views Business» more  BPM 2006»
15 years 1 months ago
A Redesign Framework for Call Centers
An important shortcoming in the Business Process Redesign (BPR) literature is the lack of concrete guidance on how to improve an existing business process. Our earlier work has aim...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....
BPM
2009
Springer
169views Business» more  BPM 2009»
15 years 4 months ago
Analyzing Resource Behavior Using Process Mining
It is vital to use accurate models for the analysis, design, and/or control of business processes. Unfortunately, there are often important discrepancies between reality and models...
Joyce Nakatumba, Wil M. P. van der Aalst
MKWI
2008
246views Business» more  MKWI 2008»
14 years 11 months ago
Assessing the effects of IT changes on IT risk - A business process-oriented view
Abstract: The economic relevance of IT risk is increasing due to various operational, technical as well as regulatory reasons. Increasing flexibility of business processes and risi...
Stefan Sackmann
RECOMB
2007
Springer
15 years 10 months ago
Production-Passage-Time Approximation: A New Approximation Method to Accelerate the Simulation Process of Enzymatic Reactions
Abstract. Given the substantial computational requirements of stochastic simulation, approximation is essential for efficient analysis of any realistic biochemical system. This pap...
Hiroyuki Kuwahara, Chris J. Myers
CONTEXT
2007
Springer
15 years 4 months ago
CAMOU: A Simple Integrated eLearning and Planning Techniques Tool
In this paper we present an educational tool which has been designed to manage (learning) knowledge acquired from the interactions with the students, and to automatically aids educ...
David Camacho, María Dolores Rodrígu...