—Ben Clacy and Brian Jennings presented their recently published paper with the title of “service management: driving the future of IT” [1], which highlighted service oriente...
In previous studies, the technology acceptance model (TAM) [1] has been widely used by information technology researchers to gain a better understanding of information technology ...
Abstract--Vulnerabilities in operating systems and web applications have been and are being put into various classifications, leading to a better understanding of their causes and ...
Different approaches to improve business process have been proposed. One of the most common techniques is based on software agents and workflow technology. A software agent can be...
Marco Repetto, Christian Vecchiola, Antonio Boccal...
: Heterogeneous and proprietary interchange formats pose a major problem for business process management. This applies in particular to processes that have been modelled as Event-D...