Semantic Business Process Management (SBPM) utilizes semantic technologies to achieve more automation throughout the BPM lifecycle. An integral part of the SBPM infrastructure is a...
One of the fundamental ideas of services and service oriented architecture is the possibility to develop new applications by composing existing services into business processes. Ho...
UN/CEFACT’s Modelling Methodology (UMM) is used to analyze and design B2B business processes. We extend UMM by a constraint mechanism for adding business environment-specific co...
Abstract. Modeling and managing business processes that span multiple organizations involves new challenges, mainly regarding the ability to cope with change, decentralization, and...
Recently, by changing business circumstances, financial institutes have become interested in customer relationship management (CRM) in order to obtain continuous profit and to kee...