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» Business Process Management: A Survey
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ESWS
2007
Springer
15 years 3 months ago
Semantic Business Process Repository
Semantic Business Process Management (SBPM) utilizes semantic technologies to achieve more automation throughout the BPM lifecycle. An integral part of the SBPM infrastructure is a...
Zhilei Ma, Branimir Wetzstein, Darko Anicic, Stijn...
WISE
2007
Springer
15 years 4 months ago
Managing Process Customizability and Customization: Model, Language and Process
One of the fundamental ideas of services and service oriented architecture is the possibility to develop new applications by composing existing services into business processes. Ho...
Alexander Lazovik, Heiko Ludwig
EEE
2005
IEEE
15 years 3 months ago
From Multi-Context Business Collaboration Models to Context-Specific ebXML BPSS
UN/CEFACT’s Modelling Methodology (UMM) is used to analyze and design B2B business processes. We extend UMM by a constraint mechanism for adding business environment-specific co...
Birgit Hofreiter, Christian Huemer
OTM
2004
Springer
15 years 3 months ago
A Model-Driven Approach to Designing Cross-Enterprise Business Processes
Abstract. Modeling and managing business processes that span multiple organizations involves new challenges, mainly regarding the ability to cope with change, decentralization, and...
Bernhard Bauer, Jörg P. Müller, Stephan ...
ICDIM
2007
IEEE
15 years 4 months ago
The selection of CRM systems in financial institutes using the analytic hierarchy
Recently, by changing business circumstances, financial institutes have become interested in customer relationship management (CRM) in order to obtain continuous profit and to kee...
Taeho Hong, Eunmi Kim