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» Business Process Management: A Survey
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IJKL
2006
57views more  IJKL 2006»
14 years 9 months ago
MBA knowledge management course: is there an impact after graduation?
: The purpose of this paper is twofold. The first is to present the structure of a course entitled `Strategic Knowledge Management' taught at the MBA level at the DeGroote Sch...
Nick Bontis, Alexander Serenko, Ernest Biktimirov
BPM
2006
Springer
144views Business» more  BPM 2006»
15 years 1 months ago
A Dynamic Workflow Management System for Coordination of Cooperative Activities
This paper comes back to the problem of coordination of cooperative activities with a Workflow management system. First, we describe the differences that we have noted between busi...
François Charoy, Adnene Guabtni, Miguel Val...
ICSM
2005
IEEE
15 years 3 months ago
Using Self-Reconfigurable Workplaces to Automate the Maintenance of Evolving Business Applications
In this ever changing business environment, business processes are constantly being customized to reflect the up-to-date organizational structure and business objectives. Technolo...
Qi Zhang, Ying Zou
HICSS
2003
IEEE
130views Biometrics» more  HICSS 2003»
15 years 3 months ago
An Integrative Implementation Framework for Electronic Customer Relationship Management: Revisiting the General Principles of Us
Electronic Customer Relationship Management (eCRM) has become the latest paradigm in the world of Customer Relationship Management. Recent business surveys suggest that up to 50% ...
Jerry Fjermestad, Nicholas C. Romano Jr.
WER
2007
Springer
15 years 3 months ago
A Requirements Management Framework for Privacy Compliance
Compliance with privacy legislation is a primary concern for health care institutions that are building information systems support for their business processes. This paper descri...
Sepideh Ghanavati, Daniel Amyot, Liam Peyton