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» Business Process Management: A Survey
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WIKIS
2006
ACM
15 years 3 months ago
Corporate wiki users: results of a survey
A survey of 168 corporate wiki users was conducted. Findings indicate that corporate wikis appear to be sustainable. Users stated three main types of benefits from corporate wikis...
Ann Majchrzak, Christian Wagner, Dave Yates
ICMB
2005
IEEE
128views Business» more  ICMB 2005»
15 years 3 months ago
Mobile Customer Relationship Management: An Explorative Investigation of the Italian Consumer Market
Mobile Customer Relationship Management (CRM) services seem to have all the characteristics commonly associated to successful mobile services and have accordingly been predicted a...
Giovanni Camponovo, Yves Pigneur, Andrea Rangone, ...
BPM
2009
Springer
148views Business» more  BPM 2009»
15 years 4 months ago
A Collaboration and Productiveness Analysis of the BPM Community
The main scientific event for academics working in the field of Business Process Management is the International BPM Conference. In this paper, social network analysis techniques...
Hajo A. Reijers, Minseok Song, Heidi Romero, Umesh...
DKE
2008
158views more  DKE 2008»
14 years 10 months ago
Integration and verification of semantic constraints in adaptive process management systems
Adaptivity in process management systems is key to their successful applicability in practice. Approaches have been already developed to ensure system correctness after arbitrary ...
Linh Thao Ly, Stefanie Rinderle, Peter Dadam
ER
2007
Springer
125views Database» more  ER 2007»
15 years 4 months ago
On the Correlation between Process Model Metrics and Errors
Business process models play an important role for the management, design, and improvement of process organizations and process-aware information systems. Despite the extensive ap...
Jan Mendling, Gustaf Neumann, Wil M. P. van der Aa...