A survey of 168 corporate wiki users was conducted. Findings indicate that corporate wikis appear to be sustainable. Users stated three main types of benefits from corporate wikis...
Mobile Customer Relationship Management (CRM) services seem to have all the characteristics commonly associated to successful mobile services and have accordingly been predicted a...
Giovanni Camponovo, Yves Pigneur, Andrea Rangone, ...
The main scientific event for academics working in the field of Business Process Management is the International BPM Conference. In this paper, social network analysis techniques...
Hajo A. Reijers, Minseok Song, Heidi Romero, Umesh...
Adaptivity in process management systems is key to their successful applicability in practice. Approaches have been already developed to ensure system correctness after arbitrary ...
Business process models play an important role for the management, design, and improvement of process organizations and process-aware information systems. Despite the extensive ap...
Jan Mendling, Gustaf Neumann, Wil M. P. van der Aa...