We present a formal framework for representing enterprise knowledge. The concepts of our framework (objectives and goals, roles and actors, actions and processes, responsibilities ...
—Policy-driven service management helps reduce IT management cost and it keeps the service management aligned with business objectives. While most of the previous research focuse...
Zhongtang Cai, Yuan Chen, Vibhore Kumar, Dejan S. ...
This paper proposes a risk-based process strategy decision-making approach. To improve the flexibility in applying the Value-Based Software Quality Achievement (VBSQA) process fram...
LiGuo Huang, Hao Hu, JiDong Ge, Barry W. Boehm, Ji...
Organizations are increasingly faced with the challenge of managing business processes, workflows, and recently, Web processes. One important aspect of business processes that has...
The paper describes the representation and use of three ontologies in a software aiming at the assistance of a virtual team in business process analysis and improvement (BPI), usin...