While exploring value webs -cooperating enterprises- it is common to view such webs from multiple perspectives: (1) the business value perspective, (2) the business process perspe...
Process descriptions are used in workflow and related systems to describe the flow of work and organisational responsibility in business processes, and to aid in coordination. How...
Paul Dourish, Richard Bentley, Rachel Jones, Allan...
Service Management controls how business services are developed and delivered to customers. Business services must be flexible negotiable between customer and provider. Temporal a...
RFID technology provides significant advantages over traditional object-tracking technology and is increasingly adopted and deployed in real applications. RFID applications genera...
Yijian Bai, Fusheng Wang, Peiya Liu, Carlo Zaniolo...
Abstract. As information systems are increasingly being called upon to play vital roles in organizations, conceptual modelling techniques need to be extended to relate information ...