Business process models are becoming available in large numbers due to their popular use in many industrial applications such as enterprise and quality engineering projects. On th...
Marcello La Rosa, Hajo A. Reijers, Wil M. P. van d...
This paper deals with the Change Management process within IT Service Management. Change Management includes several activities, some of which need to evaluate the risk exposure as...
Abstract. We propose a resource management policy that grants or refuses requests for resources based only on the request made and the number of free resources. Computations at run...
Kees M. van Hee, Alexander Serebrenik, Natalia Sid...
Crisis Management and Disaster Recovery have gained immense importance in the wake of recent man and nature inflicted calamities such as the terrorist attacks of September 11th 20...
Khalid Saleem, Steven Luis, Yi Deng, Shu-Ching Che...