Workload management for business intelligence (BI) queries poses different challenges than those addressed in the online transaction processing (OLTP) context. The fundamental pro...
Stefan Krompass, Umeshwar Dayal, Harumi A. Kuno, A...
In this paper we propose a taxonomy for classifying COTS business applications, i.e. products that are used in the daily functioning of all types of organizations worldwide, such a...
Juan Pablo Carvallo, Xavier Franch, Carme Quer, Ma...
Cleanroom usage-based statistical testing techniques have been incorporated into the software development process for a program in the Electronic Systems business of Raytheon Comp...
In business processes, knowledge-intensive tasks are ones in which the people performing such tasks are involved in a fair degree of uncertainty. These people are required to appl...
Abstract--Change Management, a core process of the Information Technology Infrastructure Library (ITIL), is concerned with the management of changes to IT infrastructure and servic...