The goal of performance analysis of business processes is to gain insights into operational processes, for the purpose of optimizing them. To intuitively show which parts of the pr...
Due to the rapid acceptance of web services and its fast spreading, a number of mission-critical systems will be deployed as web services in next years. The availability of those ...
Jorge Salas, Francisco Perez-Sorrosal, Marta Pati&...
Six Sigma has been adopted by many software development organizations to identify problems in software projects and processes, find optimal solutions for the identified problems, ...
Zhedan Pan, Hyuncheol Park, Jongmoon Baik, Ho-Jin ...
Abstract. Software development processes are often not explicitly modelled and sometimes even chaotic. In order to keep track of the involved documents and files, engineers use So...
Underwriting is one of the important processes in insurance operations. The applicant's information, including various kinds of medical information, must be evaluated before ...
Raymond C. M. Lee, Kai-Pan Mark, Dickson K. W. Chi...