Business process management (BPM) is an approach which empowers companies to react flexibly to new market situations. The main goal of BPM is to improve efficiency and effectivenes...
The basic objective of collaborative supply chain planning (CSCP) is to fulfill the demand of the customers by integrating a network of organizations through mediums such as intern...
—There is a global consensus on the need to reduce our collective carbon footprint. While much research attention has focused on developing alternative energy sources, automotive...
The number of BPM products available has increased substantially in the last years, so that choosing among these products became a difficult task for potential BPM users. This pape...
Although CRM is one of the fastest growing management approaches being adopted across many organizations and particularly tourism and hospitality firms, the deployment of CRM appl...