In this paper we present a framework that aims to answer the central question why some organizations are successful in the CRM domain, while others are not. The framework is built...
Information, stored in databases, is a key competitive advantage of many companies. However, this importance does not imply that managers will view data as a strategic resource or...
In this paper we want to examine, to what extent XML is able to support the exchange of business documents in supply chains. Thereby we focus on the problem of converting differen...
Today more and more security-relevant data is stored on computer systems; security-critical business processes are mapped to their digital counterparts. This situation applies to ...
Karsten Sohr, Michael Drouineaud, Gail-Joon Ahn, M...
With the advent of e-Commerce, enterprises can no longer rely on static business strategies. They have to be able to cope in dynamic and uncertain electronic environments, especia...