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ACHI
2009
IEEE
15 years 7 months ago
A Model-Driven Development Approach Focusing Human Interaction
Human interaction like entering some data, making decisions etc. has to be dealt with as an integral part of today’s business processes and the supporting IT likewise. Hence, hu...
Stefan Link, Philip Hoyer, Tilmann Kopp, Sebastian...
96
Voted
BPM
2009
Springer
195views Business» more  BPM 2009»
15 years 7 months ago
Process Mining: Fuzzy Clustering and Performance Visualization
The goal of performance analysis of business processes is to gain insights into operational processes, for the purpose of optimizing them. To intuitively show which parts of the pr...
Boudewijn F. van Dongen, A. Adriansyah
109
Voted
EWSA
2005
Springer
15 years 6 months ago
The Decision View of Software Architecture
Abstract. Documenting software architectures is a key aspect to achieve success when communicating the architecture to different stakeholders. Several architectural views have been...
Juan C. Dueñas, Rafael Capilla
BPM
2006
Springer
128views Business» more  BPM 2006»
15 years 4 months ago
A Redesign Framework for Call Centers
An important shortcoming in the Business Process Redesign (BPR) literature is the lack of concrete guidance on how to improve an existing business process. Our earlier work has aim...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....
115
Voted
SEC
2004
15 years 2 months ago
Interactive Access Control for Web Services
Business Processes for Web Services (BPEL4WS) are the new paradigms for lightweight enterprise integration. They cross organizational boundaries and are provided by entities that s...
Hristo Koshutanski, Fabio Massacci