In this paper we introduce an analysis framework for mobile workforce automation. The framework is based on the findings from earlier research as well as on an analysis of 27 rec...
This paper presents a shallow dialogue analysis model, aimed at human-human dialogues in the context of staff or business meetings. Four components of the model are defined, and ...
Andrei Popescu-Belis, Alexander Clark, Maria Georg...
ions in Process Mining: A Taxonomy of Patterns R.P. Jagadeesh Chandra Bose1,2 and Wil M.P. van der Aalst1 1 Department of Mathematics and Computer Science, University of Technology...
R. P. Jagadeesh Chandra Bose, Wil M. P. van der Aa...
The goal of process mining is to discover process models from event logs. However, for processes that are not well structured and have a lot of diverse behavior, existing process m...
In this paper we present a B2B integration project, which aims to augment the added value of services instead of improving efficiency by automating processes. This paper introduce...