Network Management Forum (NMF) has defined a set of basic business processes dealing with major TMN service management functions such as performance management, fault management, b...
The support of process enactment through the use of workflow management systems has gained considerable attention within the last few years. We develop a classification framework c...
The Unified Modelling Language (UML) is a language for specifying, visualizing, constructing, and documenting the artefacts of software systems, as well as for modelling business ...
A. Minosi, S. Mankan, A. Martinola, F. Balzarini, ...
This paper illustrates the use of simulation for evaluating and analyzing air cargo operations at one of the new stateof-the art cargo facilities at Toronto Pearson Airport. The e...
Aaron Luntala Nsakanda, Michel Turcotte, Moustapha...
Many information systems log event data about executed tasks. Workflow mining is concerned with the derivation of a graphical workflow model out of this data. Experience from appl...