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ICDIM
2007
IEEE
15 years 6 months ago
The selection of CRM systems in financial institutes using the analytic hierarchy
Recently, by changing business circumstances, financial institutes have become interested in customer relationship management (CRM) in order to obtain continuous profit and to kee...
Taeho Hong, Eunmi Kim
85
Voted
DATE
2006
IEEE
91views Hardware» more  DATE 2006»
15 years 6 months ago
How OEMs and suppliers can face the network integration challenges
Systems integration is a major challenge in many industries. Systematic analysis of the complex integration effects, especially with respect to timing and performance, significant...
Kai Richter, Rolf Ernst
114
Voted
ICRA
2005
IEEE
125views Robotics» more  ICRA 2005»
15 years 6 months ago
Bullwhip effect in Integrated Manufacturing and Service Networks
- An Integrated Manufacturing and Service Network (IMSN) is a grouping of companies, working together to offer a bundle of products and product-related services, that deliver value...
Nukala Viswanadham, Vijay Desai, Roshan S. Gaonkar
84
Voted
EMISA
2005
Springer
15 years 6 months ago
Unbundling and Deploying CRM Applications as e-Services
: The development of Customer Relationship Management (CRM) capabilities by incrementally sourcing and combining “best of breed” services from different providers is a key leve...
Pedro R. Falcone Sampaio, Yong He
112
Voted
EUC
2005
Springer
15 years 6 months ago
Dealing with Emotional Factors in Agent Based Ubiquitous Group Decision
Abstract. With the increasing globalization of economy and consequent increasing in the inter and intra organizational competitiveness, the role of groups in organizations and busi...
Goreti Marreiros, Carlos Ramos, José Neves