Recently, by changing business circumstances, financial institutes have become interested in customer relationship management (CRM) in order to obtain continuous profit and to kee...
Systems integration is a major challenge in many industries. Systematic analysis of the complex integration effects, especially with respect to timing and performance, significant...
- An Integrated Manufacturing and Service Network (IMSN) is a grouping of companies, working together to offer a bundle of products and product-related services, that deliver value...
Nukala Viswanadham, Vijay Desai, Roshan S. Gaonkar
: The development of Customer Relationship Management (CRM) capabilities by incrementally sourcing and combining “best of breed” services from different providers is a key leve...
Abstract. With the increasing globalization of economy and consequent increasing in the inter and intra organizational competitiveness, the role of groups in organizations and busi...