Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Business workflow management and business process modeling are mature research areas, whose roots go far back to the early days of office automation systems. Scientific workflow ma...
Workflow and business process modeling approaches have become essential for designing service collaborations when developing SOA-based systems. To derive actual executable busines...
Carsten Lohmann, Joel Greenyer, Juanjuan Jiang, Ta...
I consider the problems of process system architecture in the context of the Perry-Wolf model of software architecture: process elements are executed in process systems by both ma...
Workflow management systems (WfMS) are widely used by business enterprises as tools for administrating, automating and scheduling the business process activities with the availab...
Sharmila Subramaniam, Vana Kalogeraki, Dimitrios G...