: Communication services are currently confronted with large changes due to the price erosion of services and the entry of new service providers. The gap has been filled with diffe...
Globalization and rapid development of Information Technologies have set a new stage for business. Collaborative Commerce has become a strategic necessity to develop high quality ...
Workflow and business process modeling approaches have become essential for designing service collaborations when developing SOA-based systems. To derive actual executable busines...
Carsten Lohmann, Joel Greenyer, Juanjuan Jiang, Ta...
Process Mining is a technology for extracting non-trivial and useful information from execution logs. For example, there are many process mining techniques to automatically discove...
Knowledge is an important matter for consulting firms − as a resource, as a product or service, and as a trigger for internal value creation processes. Therefore, a strategy for...
Sven Grolik, Dirk Kalmring, Dietrich Lehner, Chiar...