A recent trend in Ubiquitous Computing is that embedded software (e.g. in production machines, wired or wireless networked sensors and actuators, or RFID readers) directly offers W...
Business Process Reengineering is a reverse design process that allows for radical improvement in quality, service, cycle times, productivity and cost for a specific market or cus...
This paper introduces the Stochastic Project Scheduling Simulation (SPSS) system and two additional useful statistical analysis tools. SPSS integrates CPM, PERT, and Discrete Even...
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
This paper presents a case study of using simulation for analyzing the impact of proposed changes in the supply chain processes for a large logistics operation. The major changes ...
Sanjay Jain, Eric C. Ervin, Andrew P. Lathrop, Rus...