The manufacture of pre-cast concrete building elements consists of a few manufacturing steps. The process itself is simple, but the characteristics of the business are quite rando...
Abstract. In industry, many business processes are modelled and stored in Enterprise Information Systems (EIS). Tools supporting the verification and validation of business process...
Ivo Raedts, Marija Petkovic, Yaroslav S. Usenko, J...
This paper presents a shallow dialogue analysis model, aimed at human-human dialogues in the context of staff or business meetings. Four components of the model are defined, and ...
Andrei Popescu-Belis, Alexander Clark, Maria Georg...
A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
Business process models are becoming available in large numbers due to their popular use in many industrial applications such as enterprise and quality engineering projects. On th...
Marcello La Rosa, Hajo A. Reijers, Wil M. P. van d...