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CHI
1994
ACM
15 years 6 months ago
A model-based analysis of errors in display-based HCI
This paper describes a model-based analysis of errors in expert use of graphical user interfaces. Two mechanisms, speed-accuracy tradeoffs and attention failures, were simulated b...
Muneo Kitajima, Peter G. Polson
118
Voted
IAT
2007
IEEE
15 years 9 months ago
Analysis of Multi-Actor Policy Contexts Using Perception Graphs
Policy making is a multi-actor process: it involves a variety of actors, each trying to further their own interests. How these actors decide and act largely depends on the way the...
Pieter W. G. Bots
113
Voted
ER
2007
Springer
85views Database» more  ER 2007»
15 years 8 months ago
A Taxonomy of Customer Relationship Management Analyses for Data Warehousing
Customer Relationship Management (CRM) is a strategy that supports an organization’s decision-making process to retain long-term and profitable relationships with its customers....
Colleen Cunningham, Il-Yeol Song
108
Voted
AAAI
1998
15 years 4 months ago
Bayesian Reasoning in an Abductive Mechanism for Argument Generation and Analysis
Our argumentation system, NAG, uses Bayesian networks in a user model and in a normative model to assemble and assess arguments which balance persuasiveness with normative correct...
Ingrid Zukerman, Richard McConachy, Kevin B. Korb
137
Voted
QEST
2009
IEEE
15 years 9 months ago
Comparison of Two Output Models for the BMAP/MAP/1 Departure Process
—The departure process of a BMAP/MAP/1 queue can be approximated in different ways: as a Markovian arrival process (MAP) or as a matrix-exponential process (MEP). Both approximat...
Qi Zhang, Armin Heindl, Evgenia Smirni, Andreas St...