Abstract: Quality issues and their connection with structural aspects of process models have been recently studied, but there is still a notable lack of research into quality aspec...
: In order to enhance their global business performance, organizations must be careful with the quality of their information since it is one of their main assets. Analogies to qual...
Abstract. The collaborative creation of value is the central tenet of services science. In particular, then, the quality of a service encounter would depend on the mutual expectati...
The main focus of this paper is demonstrating a methodology for capturing and designing co-operative work processes. We present a method, appropriate for group work analysis, and ...
A voice search system requires a speech interface that can correctly recognize spoken queries uttered by users. The recognition performance strongly relies on a robust language mo...
Xiao Li, Patrick Nguyen, Geoffrey Zweig, Dan Bohus