Service-oriented architecture (SOA) enables organizations to transform their existing IT infrastructure into a more flexible business process platform.. In this architecture, deco...
Sebastian Wieczorek, Andreas Roth, Alin Stefanescu...
A complete workflow specification requires careful integration of many different process characteristics. Decisions must be made as to the definitions of individual activities, th...
Shazia W. Sadiq, Maria E. Orlowska, Wasim Sadiq, C...
: Today, enterprises are forced to continuously optimize their business as well as service processes. In this context the process-centered alignment of information systems is cruci...
Bela Mutschler, Johannes Bumiller, Manfred Reicher...
Abstract. Despite that formal and informal quality aspects are of significant importance to business process modeling, there is only little empirical work reported on process mode...
This paper presents the refinement and validation of a model for Quality of e-Government Services (QeGS). We built upon our previous work where a conceptualized model was identifie...