Several surveys indicate that a significant percentage of data warehouses fail to meet business objectives or are outright failures. One of the reasons for this is that requireme...
Abstract. The collaborative creation of value is the central tenet of services science. In particular, then, the quality of a service encounter would depend on the mutual expectati...
This paper describes an initiative to improve software acquisition process in Brazil. This initiative was conducted in the context of the MPS.BR Program, a nationwide effort to de...
Kival Chaves Weber, Eratostenes Edson Ramalho de A...
: Software applications interoperability is a challenge for modern enterprises. It needs establishing standards and protocols for data exchange between different enterprise systems...
In this paper we introduce an analysis framework for mobile workforce automation. The framework is based on the findings from earlier research as well as on an analysis of 27 rec...