Computer system administrators are the unsung heroes of the information age, working behind the scenes to configure, maintain, and troubleshoot the computer infrastructure that un...
Rob Barrett, Eser Kandogan, Paul P. Maglio, Eben M...
Although telepointers are valuable for supporting real-time collaboration, they are rarely seen in commercial groupware applications that run on the Internet. One reason for their...
Jeff Dyck, Carl Gutwin, Sriram Subramanian, Chris ...
Electronic mail has become the most widely-used application for business productivity and communication, yet many people are frustrated with their email. Though email usage has ch...
Dan Gruen, Steven L. Rohall, Suzanne O. Minassian,...
For the last few years, large Web content providers interested in improving their scalability and availability have increasingly turned to three techniques: mirroring, content dis...
Wireless IEEE 802.11 networks in residences, small businesses, and public “hot spots” typically encounter the wireline access link (DSL, cable modem, T1, etc.) as the slowest ...
Violeta Gambiroza, Bahareh Sadeghi, Edward W. Knig...