2 search results - page 1 / 1 » CRM and Customer Portfolio Management for E-Tailers |
64
Voted
HICSS
2008
IEEE
15 years 4 months ago
2008
IEEE
“Don’t put all your eggs in one basket” is common wisdom with respect to financial portfolio theory. The configuration of customer portfolios with regard to appropriate risk...
65
Voted
EMISA
2005
Springer
15 years 3 months ago
2005
Springer
: The development of Customer Relationship Management (CRM) capabilities by incrementally sourcing and combining “best of breed” services from different providers is a key leve...