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CSCW
2000
ACM
15 years 9 months ago
Evolution of Contact Point: a case study of a help desk and its users
This paper describes the evolution of a concept, Contact Point, the research process through which it evolved, and the work context and practices which drove its evolution. Contac...
Lena Mamykina, Catherine G. Wolf
KDD
1999
ACM
237views Data Mining» more  KDD 1999»
15 years 9 months ago
Using Association Rules for Product Assortment Decisions: A Case Study
It has been claimed that the discovery of association rules is well-suited for applications of market basket analysis to reveal regularities in the purchase behaviour of customers...
Tom Brijs, Gilbert Swinnen, Koen Vanhoof, Geert We...
CP
1998
Springer
15 years 9 months ago
Optimizing with Constraints: A Case Study in Scheduling Maintenance of Electric Power Units
A well-studied problem in the electric power industry is that of optimally scheduling preventative maintenance of power generating units within a power plant. We show how these pr...
Daniel Frost, Rina Dechter
RTSS
1996
IEEE
15 years 9 months ago
Visual assessment of a real-time system design: a case study on a CNC controller
In this paper we describe our experiments on a realtime system design, focusing on design alternatives such as scheduling jitter, sensor-to-output latency, intertask communication...
Namyun Kim, Minsoo Ryu, Seongsoo Hong, Manas Sakse...
ESEM
2009
ACM
15 years 9 months ago
Test coverage and post-verification defects: A multiple case study
Test coverage is a promising measure of test effectiveness and development organizations are interested in costeffective levels of coverage that provide sufficient fault removal w...
Audris Mockus, Nachiappan Nagappan, Trung T. Dinh-...