Data Webhouses are used to retain all the information related to web user's behavior within a web site, working as a shared repository of business data. The advent of e-busin...
The importance of effective customer assistance technologies is imperative in today's online marketplace where users are oftentimes overwhelmed by the product choices availab...
John Doody, Edwin Costello, Lorraine McGinty, Barr...
We introduce the particular functionality of the Complaint Engine suite, the integrated complaint management component for mediating consumer disputes. We formulate the problem of...
The development of microarray technology has supplied a large volume of data to many fields. In particular, it has been applied to prediction and diagnosis of cancer, so that it e...
Entity detection and tracking is a relatively new addition to the repertoire of natural language tasks. In this paper, we present a statistical language-independent framework for ...
Radu Florian, Hany Hassan, Abraham Ittycheriah, Ho...