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KDD
2008
ACM
142views Data Mining» more  KDD 2008»
15 years 9 months ago
Efficient ticket routing by resolution sequence mining
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
CIKM
2006
Springer
15 years 1 months ago
Concept-based document readability in domain specific information retrieval
Domain specific information retrieval has become in demand. Not only domain experts, but also average non-expert users are interested in searching domain specific (e.g., medical a...
Xin Yan, Dawei Song, Xue Li
IUI
2010
ACM
15 years 6 months ago
Facilitating exploratory search by model-based navigational cues
We present an extension of a computational cognitive model of social tagging and exploratory search called the semantic imitation model. The model assumes a probabilistic represen...
Wai-Tat Fu, Thomas George Kannampallil, Ruogu Kang
CHI
2011
ACM
14 years 1 months ago
Enhancing credibility judgment of web search results
In this paper, we propose a system for helping users to judge the credibility of Web search results and to search for credible Web pages. Conventional Web search engines present o...
Yusuke Yamamoto, Katsumi Tanaka
KDD
2004
ACM
164views Data Mining» more  KDD 2004»
15 years 9 months ago
Cluster-based concept invention for statistical relational learning
We use clustering to derive new relations which augment database schema used in automatic generation of predictive features in statistical relational learning. Clustering improves...
Alexandrin Popescul, Lyle H. Ungar