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CIKM
2009
Springer
15 years 4 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
IMC
2009
ACM
15 years 4 months ago
Network level footprints of facebook applications
With over half a billion users, Online Social Networks (OSNs) are the major new applications on the Internet. Little information is available on the network impact of OSNs, althou...
Atif Nazir, Saqib Raza, Dhruv Gupta, Chen-Nee Chua...
JCDL
2009
ACM
179views Education» more  JCDL 2009»
15 years 4 months ago
Disambiguating authors in academic publications using random forests
Users of digital libraries usually want to know the exact author or authors of an article. But different authors may share the same names, either as full names or as initials and...
Pucktada Treeratpituk, C. Lee Giles
KCAP
2009
ACM
15 years 4 months ago
Sharing and reusing aligned ontologies with cupboard
This demo presents the Cupboard online system for sharing and reusing ontologies linked together with alignments, and that are attached to rich metadata and reviews. Categories an...
Mathieu d'Aquin, Jérôme Euzenat, Chan...
MM
2009
ACM
199views Multimedia» more  MM 2009»
15 years 4 months ago
Visual query suggestion
Query suggestion is an effective approach to improve the usability of image search. Most existing search engines are able to automatically suggest a list of textual query terms b...
Zheng-Jun Zha, Linjun Yang, Tao Mei, Meng Wang, Ze...