Impact assessment (IA) is a key method for the legislator to evaluate policies, norms or regulations currently under development. Experts use IA to gather and analyze input from m...
It is extremely hard for a global organization with services over multiple channels to capture a consistent and unified view of its data, services, and interactions. While SOA and...
Ismail Ari, Jun Li, Riddhiman Ghosh, Mohamed Dekhi...
Many popular Web 2.0 sites support navigation of tagged web resources. The tag-based navigation has been described as a lightweight reorientation of view on tags and the associate...
As a foundation for the design of groupware, we need a new science of group interaction, a systematic description of the processes at the group level of description that may contr...
The changing needs of healthcare provision around the world are forcing service designers and decision makers to adopt new tools in design and evaluation of processes. Apart from ...