In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Although many QoS management architectures have been recently introduced with a lot of advanced features, they have never been widely used in the existing applications due to the ...
The Jiro™ technology provides an environment intended for the implementation of storage management solutions. A product based on Jiro technology is an implementation based on th...
Most P2P VoD schemes focused on service architectures and overlays optimization without considering segments rarity and the performance of prefetching strategies. As a result, the...
—Emerging applications of wireless sensor networks (WSNs) require real-time quality of service (QoS) guarantees to be provided by the network. However, designing real-time schedu...