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WSC
2007
15 years 22 days ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
CCECE
2006
IEEE
15 years 4 months ago
A QoS Mapping Rule Builder
Although many QoS management architectures have been recently introduced with a lot of advanced features, they have never been widely used in the existing applications due to the ...
Kim Khoa Nguyen, Brigitte Kerhervé, Brigitt...
MSS
2000
IEEE
113views Hardware» more  MSS 2000»
15 years 2 months ago
Jiro Storage Management
The Jiro™ technology provides an environment intended for the implementation of storage management solutions. A product based on Jiro technology is an implementation based on th...
Bruce K. Haddon, William H. Connor
CORR
2010
Springer
158views Education» more  CORR 2010»
14 years 10 months ago
Architecture for Cooperative Prefetching in P2P Video-on- Demand System
Most P2P VoD schemes focused on service architectures and overlays optimization without considering segments rarity and the performance of prefetching strategies. As a result, the...
Ubaid Abbasi, Toufik Ahmed
RTSS
2009
IEEE
15 years 5 months ago
Cross-Layer Analysis of the End-to-End Delay Distribution in Wireless Sensor Networks
—Emerging applications of wireless sensor networks (WSNs) require real-time quality of service (QoS) guarantees to be provided by the network. However, designing real-time schedu...
Yunbo Wang, Mehmet C. Vuran, Steve Goddard