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» Closed-form waiting time approximations for polling systems
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QUESTA
2010
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13 years 4 months ago
Admission control for a multi-server queue with abandonment
In a M/M/N+M queue, when there are many customers waiting, it may be preferable to reject a new arrival rather than risk that arrival later abandoning without receiving service. O...
Yasar Levent Koçaga, Amy R. Ward