The rapid growth of mobile Internet use requires highly flexible and adaptable user interfaces for web applications. Contextual data from various sources as for example device HMI...
We introduce the particular functionality of the Complaint Engine suite, the integrated complaint management component for mediating consumer disputes. We formulate the problem of...
Abstract. This paper describes the work done in developing a real automatic meteorological information system by means of building a VoiceXML framework, or browser, over an open so...
Log data constitute a relevant aspect in the evaluation process of the quality of a search engine and the quality of a multilingual search service; log data can be used to study t...
Thomas Mandl, Maristella Agosti, Giorgio Maria Di ...
This paper presents a research project on the design of a cross-channel information management tool for knowledge workers: we focus on IT services professionals in a large enterpr...