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HICSS
2008
IEEE
132views Biometrics» more  HICSS 2008»
15 years 10 months ago
Service Systems as Customer-Intensive Systems and Its Implications for Service Science and Engineering
What does differentiate service systems from traditional subjects of systems engineering such as manufacturing, and software? We address this issue by defining customer-intensive ...
Claudio S. Pinhanez
HICSS
2008
IEEE
129views Biometrics» more  HICSS 2008»
15 years 10 months ago
Collaborative Continuous Service Engineering: A Case Study in a Financial Service Environment
We present a methodology to engineer services in real-time information environments. We evaluate, combine and enrich traditional techniques and methodologies such as New Product D...
Ryan Riordan, Benjamin Blau, Dirk Neumann, Christo...
ISN
1998
Springer
15 years 8 months ago
TINA-oriented Service Engineering Support to Service Composition and Federation
An approach to service creation, as applied to the TINA architecture, is discussed with a focus on the subject of service composition and federation. The approach is based on resul...
Sofoklis Efremidis, Didoe Prevedourou, L. Demounem...
ICEIS
2008
IEEE
15 years 10 months ago
Service Engineering for the Internet of Services
Abstract. The Internet and the Web have extended traditional business networks by allowing a Web of different digital resources to work together to create value for organizations. ...
Jorge Cardoso, Konrad Voigt, Matthias Winkler
HICSS
2012
IEEE
291views Biometrics» more  HICSS 2012»
13 years 12 months ago
Product Performance Based Business Models: A Service Based Perspective
The migration to a service based economy has led many firms to emphasize the service component of their product offerings. This shift has led to the emergence of a business model ...
Morris A. Cohen