The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
The performance of web search engines may often deteriorate due to the diversity and noisy information contained within web pages. User click-through data can be used to introduce...
Background: Within the emerging field of text mining and statistical natural language processing (NLP) applied to biomedical articles, a broad variety of techniques have been deve...
Interest in the analysis of user behaviour on the Internet has been increasing rapidly, especially since the advent of electronic commerce. In this context, we argue here for the ...
Query log analysis has received substantial attention in recent years, in which the click graph is an important technique for describing the relationship between queries and URLs....