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CIKM
2009
Springer
15 years 6 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
CIKM
2004
Springer
15 years 5 months ago
Optimizing web search using web click-through data
The performance of web search engines may often deteriorate due to the diversity and noisy information contained within web pages. User click-through data can be used to introduce...
Gui-Rong Xue, Hua-Jun Zeng, Zheng Chen, Yong Yu, W...
BMCBI
2005
189views more  BMCBI 2005»
14 years 11 months ago
A sentence sliding window approach to extract protein annotations from biomedical articles
Background: Within the emerging field of text mining and statistical natural language processing (NLP) applied to biomedical articles, a broad variety of techniques have been deve...
Martin Krallinger, Maria Padron, Alfonso Valencia
IWC
2002
121views more  IWC 2002»
14 years 11 months ago
Discovering user communities on the Internet using unsupervised machine learning techniques
Interest in the analysis of user behaviour on the Internet has been increasing rapidly, especially since the advent of electronic commerce. In this context, we argue here for the ...
Georgios Paliouras, Christos Papatheodorou, Vangel...
SIGIR
2009
ACM
15 years 6 months ago
Entropy-biased models for query representation on the click graph
Query log analysis has received substantial attention in recent years, in which the click graph is an important technique for describing the relationship between queries and URLs....
Hongbo Deng, Irwin King, Michael R. Lyu