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CHI
2011
ACM
14 years 8 months ago
Modern software product support processes and the usage of multimedia formats
Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...
MHCI
2005
Springer
15 years 10 months ago
Survey of position location techniques in mobile systems
The growth of mobile technology has made recording of user’s location possible. The systems that intent to use location in order to register user’s movement and to use the gen...
Thanos Manesis, Nikolaos M. Avouris
CHI
2009
ACM
16 years 5 months ago
Learning design principles for a collaborative information seeking system
While collaboration is a natural choice in many situations, there is a lack of specialized tools for collaboratively seeking information. We present design specifications and impl...
Chirag Shah, Gary Marchionini, Diane Kelly
CHI
2007
ACM
16 years 5 months ago
Minimizing modality bias when exploring input preferences for multimodal systems in new domains: the archivus case study
In this paper we discuss the problems faced when trying to design an evaluation protocol for a multimodal system using novel input modalities and in a new domain. In particular, w...
Agnes Lisowska, Martin Rajman, Mireille Bét...
CHI
2000
ACM
15 years 9 months ago
Presenting to local and remote audiences: design and use of the TELEP system
The current generation of desktop computers and networks are bringing streaming audio and video into widespread use. A small investment allows presentations or lectures to be mult...
Gavin Jancke, Jonathan Grudin, Anoop Gupta