This paper presents an exploratory process in which three industrial usability groups, in cooperation with HCI researchers, worked to reframe their own work practice. The usabilit...
Field research methods are useful in the many aspects of HumanComputer Interaction research, including gathering user requirements, understanding and developing user models, and n...
The University of Queensland has recently established a new design-focused, studio-based IT degree at a new “flexible-learning” campus. The Bachelor of Information Environment...
Michael Docherty, Peter Sutton, Margot Brereton, S...
One of the most robust findings in the sociological literature is the positive effect of communication on cooperation and trust. When individuals are able to communicate, cooperat...
Carlos Jensen, Shelly Farnham, Steven M. Drucker, ...
This paper describes the evolution of a concept, Contact Point, the research process through which it evolved, and the work context and practices which drove its evolution. Contac...