In co-located software development, diagramming practices, such as sketching ideas out with a pen and paper, support the creative process and allow designers to shape, analyze, an...
Eunyoung Chung, Carlos Jensen, Koji Yatani, Victor...
The goal of this research is to build and evaluate collaborative tools that persuade behavior change over a group of individuals. Preliminary work in this area is presented and fu...
This research reports an ethnographic study of issues surrounding digital technologies owned and used by homeless people in Los Angeles County. We identify two themes—survival a...
In recent years, IT Service Management (ITSM) has become one of the most researched areas of IT. Incident Management and Problem Management form the basis of the tooling provided ...
Service-based systems have many applications, including collaborative research and development, ebusiness, health care, environmental control, military applications, and homeland ...
Stephen S. Yau, Dazhi Huang, Haishan Gong, Hasan D...