We detail the methodology of ‘trace ethnography’, which combines the richness of participant-observation with the wealth of data in logs so as to reconstruct patterns and prac...
This research examines a collaborative solution to a common problem, that of providing help to distributed users. The Answer Garden 2 system provides a secondgeneration architectu...
: Collaborative learning environments require carefully crafted designs –both technical and social. This paper presents a model describing how to design socio-technical environme...
Collaborative Browsing is a new and promising research area whose purpose is to provide new collaboration schemes among users browsing the Web. To become an efficient collaboratio...
Collaborative learning, which a large number of scholars have been experimenting with since Dewey wrote about it in 1924, has known a new interest with the spreading of the Intern...