Enterprise Resource Planning (ERP) systems have become essential in industry, yet the potential value created through system use can be illusive due to poor usability. Extensive in...
Tamara Babaian, Wendy T. Lucas, Jennifer Xu, Heikk...
Synchronous groupware depends on the assumption that people are fully connected to the others in the group, but there are many situations (network delay, network outage, or explic...
Carl Gutwin, T. C. Nicholas Graham, Christopher Wo...
The development of information and communication technologies and the expansion of the Internet means that, nowadays, there are huge amounts of information available via these eme...
This paper presents a case study of the NASA Ames Research Center HCI Group's design and development of a problem reporting system for NASA's next generation vehicle (to...
Collin Green, Irene Tollinger, Christian Ratterman...
Streaming video on the World Wide Web is being widely deployed, and workplace training and distance education are key applications. The ability to annotate video on the Web can pr...
David Bargeron, Anoop Gupta, Jonathan Grudin, Eliz...