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CHI
1998
ACM
15 years 2 months ago
Effects of Awareness Support on Groupware Usability
Collaboration in current real-time groupware systems is often an awkward and clumsy process. We hypothesize that better support for workspace awareness can improve the usability o...
Carl Gutwin, Saul Greenberg
CHI
1996
ACM
15 years 2 months ago
The Freedom to Work from an Arbitiary Position
We have designed two sets of communication tools to enable telepresence in groups who work in different locations. Afterwards we evaluated the tools. Studie (A), in the first grou...
Britt Jönsson, Anna Schömer, Konrad Toll...
CHI
1992
ACM
15 years 2 months ago
Gardeners and Gurus: Patterns of Cooperation Among CAD Users
We studied CAD system users to find out how they use the sophisticated customization and extension facilities offered by many CAD products. We found that users of varying levels o...
Michelle Gantt, Bonnie A. Nardi
CHI
2010
ACM
15 years 1 months ago
Across boundaries of influence and accountability: the multiple scales of public sector information systems
The use of ICTs in the public sector has long been touted for its potential to transform the institutions that govern and provide social services. The focus, however, has largely ...
Christopher A. Le Dantec, W. Keith Edwards
CIKM
2008
Springer
14 years 12 months ago
Towards a model of understanding social search
Search engine researchers typically depict search as the solitary activity of an individual searcher. In contrast, results from our critical-incident survey of 150 users on Amazon...
Brynn M. Evans, Ed H. Chi