Since 1996, the core Use Case Map (UCM) notation has remained remarkably stable. As the structure and intent of workflow and scenario languages are very similar, UCMs have been ap...
The estimation of the impact on performance in business process (BP) by introducing an information system (IS) is an important practical problem in investment appraisal. This pape...
Abstract. Current e-business technology enables the execution of increasingly complex coordination processes that link IT services of different companies. Successful design of cros...
Roel Wieringa, Vincent Pijpers, Lianne Bodenstaff,...
This paper studies ceramic tile design chains, as representative of those collaborative New-Product Development (NPD) processes where the presence of very different origins of des...
This paper describes the evolution of a concept, Contact Point, the research process through which it evolved, and the work context and practices which drove its evolution. Contac...